We ship orders Monday through Friday USPS or FedEx we expressed or required. Orders received on weekend days Friday – Sunday will be shipped the following business day (Monday), excluding major holidays.
Orders placed on a federal holiday will be shipped the following business day.
IF THERE IS A PROBLEM
We sell various tobacco products and we take the quality of them very seriously. If you are not satisfied with your purchase, you may request a full refund of the purchase price within 30 days. The customer may be required to return the product and must pay for the return shipping. If you have any questions please contact us DefineUs@DefinitionCigars.com with any questions or call us at 214-307-2725